How To Register Appliances With Comed

Special Services

If you demand special attending, we're prepare to assistance. Learn more about our gratis services for residential customers that can make your life easier.

If Y'all Utilise Life-Support Equipment

If you or a fellow member of your household use life-support equipment, we need to know so we can achieve out in an emergency or ability outage. It's important to let us know—fifty-fifty if you don't receive a bill from the states because electric is included in your rent.

How to Register Life-Support Equipment

Log in to My Account and fill up out the life-back up equipment form.
Mail or email us your completed registration course and medical certification. Download the life-support equipment form.
Call u.s. at 1-877-582-6633.

We're committed to providing the reliable service y'all expect and deserve. While we do our best to prevent outages and other power problems, we want yous to be prepared in case they practice occur.

What to do if y'all experience ability issues.

If You Have a Medical Emergency

If y'all're dealing with a medical emergency, the concluding thing yous demand to worry nearly is paying your bill. If you lot are hospitalized for 10 days or more than, allow us know. We tin can arrange to give yous an extra xxx days to pay your bill.

Phone call us at 1-877-582-6633 or log in to My Business relationship to complete a Medical Emergency grade.

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If You're Blind, Visually, or Hearing Impaired

If you lot'd prefer to become your bill in large type or Braille, delight call 1-800-75-CONED (1-800-752-6633) to enroll in this complimentary service.

Hearing-impaired customers who employ phone-teletype equipment (TDD) can make billing and service inquiries through Con Edison's cost-free TDD service at 1-877-423-4372.

Read our Accessibility Policy to larn more virtually our commitment to inclusivity and offering a best-in-form digital experience for anybody.

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If You'd Like a Tertiary Party to Become Bill Notices

Y'all can choose a relative, friend, or arrangement to receive a find from Con Edison if your neb is overdue and your electric or gas service might exist turned off.

The third political party is not responsible for paying your pecker, but may be able to aid resolve the problem. Having a tertiary party involved can be particularly helpful if you are ill, elderly, live alone, or travel frequently. Please call 1-800-75-CONED (i-800-752-6633) for more than information.

If Y'all're 62 or Older or Have a Permanent Disability

If you or someone in your household is 62 or older, blind, or has a permanent inability, you may be eligible for special protections and payment programs, including quarterly billing for seniors whose energy bills total less than $420 a year. You can talk to our specially trained representatives about your billing options, governmental assistance programs, and more. It's free and confidential.

Call Senior Directly cost-free at 1-800-404-9097, Monday through Fri, 8:30 a.m. to 5 p.k.

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If You Need Help Paying Your Bill

Come across our payment options page at Payment Program and Assistance.

Resource Direct

If you demand help signing up for My Account, using self-service, or getting payment aid, please call 1-212-358-4565.

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If Y'all Run a Religious Organization, Veterans Hall/Post, or Community Residence

If you run a qualifying religious or veterans organization, or supervised/supportive living community residence, you may choose residential or nonresidential rates for each service.

To learn about how your organization can lower its bills, contact us at:
ratechange@coned.com

Or call us at one-877-239-1999

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If You Need to Update Your Building'due south Emergency Contact Information

If your building fits one of the following categories, we request that you update your emergency contact information semiannually. We'll use this information to notify your building's designated contact in the issue of a service intermission.

Your emergency contact should be available 24/seven and should be knowledgeable about the electric facilities at the location. Nosotros require an individual's name, not a switchboard or operator number, or security personnel.

Download the form and either email us, fax to (646) 654-2629, or return past post.

Con Edison
Attn: Cardinal Back up Operations
4 Irving Place, 10 FL/SW
New York, NY 10211-0493

Building Categories:

Emergency management offices (e.1000. police force; burn; Ems operations; communication centers; New York Urban center Housing Authority; cooling centers; government agencies; emergency shelters; military bases; disquisitional flood control structures)
Hospitals and emergency medical facilities
Licensed nursing homes and dialysis centers
Transportation facilities (east.m. tunnels; bridges; LaGuardia and JFK airports; ferry terminals; trains including Long Island Runway Road, PATH, Metro-North, New York City Transit Authority, and Amtrak; fuel transfer and fuel loading facilities/ports)
Major utility and related facilities (east.g. Con Edison; National Grid; New York Power Authority; independent power producers; Verizon; community access television; charging stations)
H2o pollution command plants and pumping stations
Research facilities
Prisons and correctional facilities
High-rise residential buildings greater than 150 anxiety (or 12 stories) in Brooklyn, Bronx, Manhattan, Queens, and Staten Island supplied by secondary service (non-vault) or a transformer
Residential buildings (half-dozen–xi stories) with an elevator in Westchester County
Large commercial or industrial–billed accounts with a demand in backlog of ane,000 kW, high tension services, and 265/460v and 120/208v multibank installations
Major customers with need greater than 1,000 kWD
Communications (e.g. radio, Television receiver, telecommunications)
Event specific (e.g. arenas, stadiums, street fairs)
Facilities providing central products and services (e.one thousand. food warehouse and delivery, pharmaceutical manufacturing)
Managed accounts, large employers
Regime buildings, schools, and colleges

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